Privacy Policy

1. Information We Collect

1.1 Information you provide directly

• Contact and enquiry details: name, email address, phone number, company name, job title
• Service requests submitted via our website forms or embedded MailerLite forms
• Company stage, industry, and product information you share during discovery calls or audits
• Communications via email, WhatsApp, LinkedIn, or calendar booking tools
• Payment details processed through Razorpay or Cashfree (we do not store card numbers — these are held by the payment processor)
• Testimonials, feedback, or reviews you submit voluntarily

1.2 Information collected automatically

• IP address, browser type, device type, operating system
• Pages visited, time on site, referring URLs
• Cookies and local storage (see Section 6)
• Form interaction data collected via MailerLite

1.3 Information from third-party platforms

• LinkedIn profile data when you connect or engage with our outreach
• Calendar booking details from cal.com
• Analytics data from third-party analytics tools

2. Products and Platforms Covered

This Privacy Policy applies to all FuturestaQ services and the following products and platforms:

• futurestaq.com — Main website and consulting services portal
• Vellix (vellix.io) — AI-powered test generation platform for APIs and payment-critical systems
• GuardProbe — AI-powered security and reliability testing tool
• ImpersonIQ — AI-powered identity verification and impersonation detection
• ContentStaq — AI-powered LinkedIn content generation and scheduling platform
• SalesStaq — AI-powered outbound sales and ICP research tool
• LinkedInStaq — LinkedIn engagement and outreach automation platform
• YoutubeStaq — YouTube content strategy and distribution tool
• lp.futurestaq.com — Landing pages and lead generation pages

Each product may collect additional specific data relevant to its function, described in any product-specific privacy notice.

3. How We Use Your Information

• To deliver services: Complete audits, consulting engagements, development projects, and staff augmentation assignments
• To communicate: Respond to enquiries, send quote responses, schedule discovery calls, and provide project updates
• To send marketing communications: Nurture email sequences via MailerLite if you opted in — you may unsubscribe at any time
• To process payments: Invoicing and payment processing via Razorpay (INR) or Stripe/Wise (USD)
• To improve our products: Usage analytics, error tracking, and product research for Vellix, GuardProbe, and other platforms
• Legal obligations: Tax records, audit trails, and compliance with Indian law including the IT Act 2000 and GST regulations

4. Third-Party Services We Use

We use the following third-party services. Each has its own privacy policy.

• MailerLite — Email marketing, form submissions, and subscriber management (mailerlite.com/privacy)
• Supabase — Database and backend infrastructure for our products (supabase.com/privacy)
• Cal.com — Calendar booking and scheduling (cal.com/privacy)
• Razorpay — Payment processing for INR transactions (razorpay.com/privacy)
• Cashfree — Payment processing and settlement (cashfree.com/privacy)
• Anthropic Claude — AI capabilities powering Vellix and other AI products (anthropic.com/privacy)
• Google (Fonts, Analytics) — Font delivery and optional analytics (policies.google.com/privacy)
• Hostinger — Website hosting (hostinger.com/privacy)

We do not sell your personal data to any third party.

5. Data Retention

• Enquiry and contact data: Retained for 3 years from last interaction, unless a client relationship is established
• Client engagement data: Retained for 7 years for legal, tax, and audit compliance
• Email subscribers: Retained until you unsubscribe or request deletion
• Payment records: Retained for 8 years as required by Indian GST regulations
• Product usage data (Vellix etc.): Retained for up to 2 years unless you request earlier deletion

6. Cookies

Our website uses minimal cookies:

• Strictly necessary: Session cookies that expire when you close your browser
• Analytics (if enabled): Anonymous page-view data to understand how the site is used
• Third-party: MailerLite and Cal.com may set cookies when you interact with embedded elements

You can disable cookies in your browser settings. The site remains functional without non-essential cookies.

7. Your Rights

Whether you are in India, the European Union, or elsewhere, you have the right to:

• Access: Request a copy of personal data we hold about you
• Correction: Ask us to correct inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Receive your data in a machine-readable format
• Unsubscribe: Opt out of marketing emails at any time using the unsubscribe link in any email
• Objection: Object to processing of your data for direct marketing purposes

To exercise these rights, email us at legal@futurestaq.com. We will respond within 30 days.

8. Data Security

We implement industry-standard security measures including HTTPS encryption for all data in transit, access controls, and regular security reviews. Our products (Vellix, GuardProbe, etc.) are built with security-first principles. However, no system is 100% secure. We will notify you promptly if a data breach occurs that affects your personal data.

9. International Transfers

FuturestaQ is based in India. If you are located outside India, your data may be transferred to and processed in India. For EU/EEA users, we rely on Standard Contractual Clauses or other appropriate safeguards where required by GDPR. Our third-party service providers (Supabase, MailerLite, etc.) may process data in other jurisdictions — please review their respective privacy policies.

10. Children's Privacy

Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Material changes will be communicated via email to active clients and subscribers.

12. Contact

For data-related requests, please email legal@futurestaq.com with the subject line "Privacy Request".